The following information outlines key aspects of ordering, availability and delivery.
Purchasing
Selected pieces are available directly, while others are offered on a private order basis.
For private order items, availability and next steps are confirmed following enquiry.
Availability
Not all creations are available at all times.
Certain pieces are held in limited rotation, while others are offered by request.
Availability is confirmed individually.
Custom Work
Bespoke commissions and custom adaptations are considered in select cases and are typically reserved for established clients.
Each request is evaluated individually.
Craftsmanship
Each pair is handcrafted in Italy by specialised artisans.
Depending on the creation, production may require over 30 hours of skilled manual work.
Sizing & Fit
Most styles fit true to size.
For detailed measurements, please refer to our size guide.
If you are between sizes or require further guidance, you may enquire for assistance.
Delivery
Orders are prepared within 2–3 working days and dispatched shortly thereafter.
Certain materials may require additional processing time. Delivery timelines for private order pieces vary and are confirmed following enquiry.
Returns & Exchanges
Returns and exchanges may be requested within 14 days of delivery.
Items must be unworn and returned in their original condition and packaging, with all accompanying components.
International Shipping
Orders are prepared within 2–3 working days and dispatched shortly thereafter.
Certain materials may require additional processing time.
Delivery timelines for private order pieces vary and are confirmed following enquiry.
Appointments
Access to the collection may be arranged privately, either through authorised personal stylists or by appointment.
Pricing
Prices are set by the House and remain consistent across authorised channels.
Final confirmation is provided during the order process.
Care & Maitainance
Each piece is crafted using high-quality materials and should be handled with care.
We recommend storing items in a cool, dry environment and avoiding prolonged exposure to moisture.
To preserve the integrity of the materials, occasional maintenance by a specialist is recommended.
Repair and restoration may be considered on a case-by-case basis.Please enquire for further information.
Authenticity
TARO ISHIDA creations are distributed exclusively through the House and authorised professional intermediaries.
Products claiming to be TARO ISHIDA may appear through third parties, including retail stores, dealers, resale platforms or private sellers.
The House cannot guarantee the authenticity, condition or provenance of items acquired outside authorised channels.
Authentication requests may be reviewed at the discretion of the House.